Ask Mia, 24/7
Tap the green chat bubble in the corner of any page. Mia can help with OrderOpenly, the ordering experience, setup questions, and the wider Openly family.
Email the team
For website, account, billing, or deletion requests, email bill@earydigital.com. If your request concerns an existing project, write from the email associated with it when possible.
Quick answers
I have not received confirmation for a pickup request.
Check your spam folder and contact the business directly. A submitted request remains pending until the business accepts it.
An item is sold out or ordering is paused.
Availability is controlled by the business. Remove sold-out items or check back when the store resumes ordering.
I need to change or cancel an order.
Contact the business shown on the storefront. OrderOpenly cannot approve changes on the business’s behalf.
Helpful links
- Ordering demo — explore the customer and staff experience without placing a real order.
- Billing, Cancellation & Refunds — project billing and cancellation information.
- Privacy Policy — what information is collected and how to request deletion.
What support can and can’t do
We can help with this website, ordering tools, staff access, notifications, and project billing. Product fulfillment, availability, pickup changes, and customer refunds are handled by the business receiving the order.
Never send passwords, payment card details, bank credentials, or secret keys to anyone — including us. We will never ask for them.
Questions about this page? Email bill@earydigital.com.